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About
Eva Air, headquartered in Luzhu, Taiwan was founded in 1991. It stands for Evergreen Airways and is the second largest Tiawanese airline. The airlines operates passenger and cargo services to over 40 destinations across Asia, Australia, North America and Europe. Awards and accolades
Eva Air has been nominated as:
Asia's Leading Airline 2019
Asia's Leading Airline - Premium Economy Class 2019
Asia's Leading Airline Brand 2019
Asia's Leading Airport Lounge - Business Class 2019
Asia's Leading Cultural Airline 2019
World's Leading Airline - Premium Economy Class 2018
Asia's Leading Airline 2018
Travel Class
Eva Air has 5 travel class options available: Economy Class: The passengers are allowed to carry one hand baggage and two check-in luggage. The Economy class seats are comfortable with adjustable reclining and head rest. The passengers can choose from a wide variety of meals and relax while engaging the touch screen entertainment system which has a wide collection of music, videos, games and movies. Premium Economy Class: The passengers are allowed to carry one hand baggage and two check-in luggage. The Premium Economy class seats are comfortable with adjustable reclining and head rest. With wide seating space and extra leg room passengers can adjust the lighting system for their seats according to their preference. The passengers can choose from a wide variety of meals along with alcoholic and non-alcoholic beverages.They can also relax while engaging the touch screen entertainment system which has a wide collection of music, videos, games and movies. With noise cancelling headphones, the passengers can experience quality entertainment without any disturbance. For a comfortable travel experience, overnight kits for long haul flights are provided which include moisturizing cream, lip balm, socks, hair comb, earplugs and sleep masks. The passengers can also be refresh themselves using the complimentary toiletries, towels and aromatherapy products that ensure a pleasant flight experience. Business Class: The passengers are allowed to carry two hand baggage and two check-in luggage. The Business Class tickets provides access to the Business Lounge, priority boarding, priority baggage unloading and extra baggage allowance. With wide seating space and extra leg room passengers can adjust the lighting system for their seats according to their preference and use the inbuilt power outlets to connect their electronic devices. The passengers can choose from a wide variety of meals along with alcoholic and non-alcoholic beverages.They can also relax while engaging the touch screen entertainment system which has a wide collection of music, videos, games and movies. With noise cancelling headphones, the passengers can experience quality entertainment without any disturbance. Premium Laurel Class: The passengers are allowed to carry two hand baggage and two check-in luggage. The Premium Laurel Class tickets provides access to the VIP Lounge, priority boarding, priority baggage unloading and extra baggage allowance. The state of the art cabins are comfortably large with reclining seats that can be adjusted as a flat comfortable bed. With adjustable footrests and head rests, passengers feel at home. Eva Air’s “Star Gallery” is the on-board entertainment system that provides for high quality entertainment with noise-cancelling headphones. Passengers are provided with Premium Laurel Class travelers overnight kit. Cuisines from across the world along with desserts, appetizers and salad bar is available exclusively for Premium Laurel Class. Royal Laurel Class: The passengers are allowed to carry two hand baggage and two check-in luggage. The Royal Laurel Class tickets provides access to the VIP Lounge, priority boarding, priority baggage unloading and extra baggage allowance. The state of the art cabins are comfortably large with reclining seats that can be adjusted as a flat comfortable bed. With adjustable footrests and head rests, space to hang jacket, shoe cabinet, retractable armrest and a cocktail table, passengers can relax and feel at home. Eva Air’s “Star Gallery” is the on-board entertainment system that provides for high quality entertainment with noise-cancelling headphones along with iPod ports and 11-v power sockets. Amenity kits along with pajamas provide passengers comfort and privacy during long haul flights. Cuisines from across the world along with desserts, appetizers and salad bar is available exclusively for Royal Laurel Class along with a variety of famous wines and alcoholic beverages from across the world. Frequent Flyer Program
Infinity MileageLands is the frequent flyer program for Eva Air. Members can earn mileage points by flying with the airline. These points can be redeemed for award tickets, award upgrade, value-added services. The mileage points can also be earned with the nation- airline partners in Hotels, Banks, Telecommunications, Car Rentals, Travel agencies etc. The points can also be used to gift flight tickets to loved ones. There are four levels of membership- Green, Silver, Gold, Platinum. Baggage allowance
The passengers are allowed to carry one hand baggage which weighs up to 7kg along with check-in luggage which can weigh up to 23 kg for Economy, 28kg for Premium Economy Class. The baggage allowance is 32 kg for Business Class, Premium and Royal Laurel Class along with two hand baggage which should not exceed 7kg. Extra baggage allowance can be availed at extra charges. Passengers can read about excess luggage allowance and additional charges here Check-in
Domestic Flights - Passengers can check-in online 48 hrs to 1.5 mins prior to the scheduled departure time.
International Flights - Passengers can check-in online 48 hrs to 1.5 hour prior to the scheduled departure time. In-Flight Services
Eva Air provides for exquisite delicacies, snacks, meals along with alcoholic and non-alcoholic beverages. Passengers can pre-book their meals or purchase it on board the flight. The airlines provide for a wide range of entertainment and leisure activities through the numerous movies, shows, music and games available on board. The “Star Gallery” is the in-flight entertainment system which has a wide collection of engaging content for adults and children alike. Onboard support
Eva Air provides assistance for guests with special needs, Infants, expectant mothers, unaccompanied minors and any pre-departure arrangements. Passengers in need of mobility support will be provided with a wheelchair and/or Ambulift services during the flight. Refund and Cancellation
Passengers can cancel their booking either through Eva Air’s sales ’ offices or website. All cancellations are subject to a cancellation fee.