ティーウェイ航空 (TW)

About T’way Airways

T’way Airways is a South Korean low-cost carrier headquartered in Seoul. Established in 2010, T’way Airways has quickly grown to become one of Korea’s leading budget airlines, connecting passengers to various domestic and international destinations with affordable fares and reliable service. The airline operates primarily out of Incheon International Airport and Gimpo International Airport, serving travellers throughout Asia.

Awards T’way Airways has received recognition for its customer satisfaction and operational efficiency. In 2021, it was awarded the ‘Best Low-Cost Carrier’ by the Korea Tourism Organization for its dedication to affordability, safety, and high standards of service across all routes.

T’way Airways International and Domestic Flights T’way Airways operates flights to over 40 destinations, including popular cities in Japan, China, Vietnam, and Thailand, as well as domestic routes within South Korea. The airline focuses on high-demand routes, providing convenient and budget-friendly options for both business and leisure travellers.

Class of Travel T’way Airways offers a single class of service with additional options for upgrades and enhancements to improve passenger comfort:
Economy Class: Passengers can enjoy comfortable seating, in-flight refreshments for purchase, and entertainment options available on select flights. T’way prioritises a streamlined experience, ensuring efficient service at an affordable cost.
T’way Plus Service: For a small additional fee, passengers can enjoy extra legroom, priority boarding, and increased baggage allowance on international flights. This option is ideal for travellers seeking added comfort on longer journeys.

Check-In T’way Airways offers convenient online check-in services, available 24 hours before departure for both domestic and international flights. Passengers can select seats and complete the check-in process online, or they can use airport kiosks and check-in counters for in-person assistance.

Refund & Cancellation T’way Airways provides refund and cancellation options based on fare conditions. Passengers can manage cancellations directly through the T’way Airways website by following these steps:
Go to “Manage Booking.” Enter your booking details. Select your flight and follow the cancellation process based on your fare type. Refunds are subject to fare rules, with lower-cost tickets often being non-refundable.

Baggage Allowance T’way Airways offers baggage allowances that vary based on route and fare type:
Economy Class: 1 piece of checked baggage up to 15 kg on domestic flights and 20 kg on international flights. Hand Baggage: 1 carry-on bag up to 10 kg. Additional fees apply for extra or overweight baggage, and passengers are encouraged to check specific allowances on their ticket or booking confirmation.

Frequent Flyer Program T’way Airways offers the “T’way Membership Program,” allowing frequent travellers to earn points on flights that can be redeemed for discounts, additional baggage, and other perks. The program is designed to benefit regular travellers across T’way’s network, with exclusive offers and seasonal promotions.

Onboard Support T’way Airways provides a range of support services, including assistance for families with young children, unaccompanied minors, and elderly passengers. Passengers with special needs can arrange for wheelchair assistance or other accommodations by contacting the airline in advance.

Flight Status Passengers can check their flight status in real time through the T’way Airways website or mobile app. Updates are available for all domestic and international flights, with notifications available for any delays or changes in schedule.